Company/Organization: Hackensack University Medical Center
Mentor(s):Ms. Cathy Dipasquale, Volunteer Coordinator and Dr. Steven Menillo, DDS
Topic of Internship
In 1888, Hackensack University Medical Center was Bergen County’s first hospital with 12 beds. Now, the hospital successfully transformed into a campus with 15 buildings with 781 beds. HUMC is a teaching and research facility with a work force of about 7,200 employees, among 1,400 of them are doctors and dentists. It is New Jersey’s largest provider of inpatient and outpatient services. National recognition includes Governor’s Gold Award for Performance Excellence, Magnet Award for Nursing Excellence, JCAHO Gold Seals of Approval for healthcare quality, and JD Power and Associates Distinguished Hospital Program. Hackensack is known for its highly-accredited Cardiac Care, Gastrointestinal Care and Surgery, and Women’s health across the country. The workers are committed to quality and service. Hackensack it also affiliated with University of Medicine and Dentistry of New Jersey. Hackensack University Medical Center is a team dedicated to providing an exceptional patient experience through quality patient-centered care, education, research, and community outreach. Its mission is to become the leading Medical Center in the northeastern part of the United States by 2014. It will be made possible by their belief in quality, service, patient-centered care, innovation, compassion, communication, integrity, professionalism, respect, and satisfaction.
Summary of Internship
During my time as an intern and a volunteer at Hackensack, my day was very flexible. I was able to attend both the dental clinic and the courier department. At the dental clinic, I had the opportunity to observe all types of dental procedures such as cleanings, cavity fillings, root canals, adjusting retainers and dentures, extractions, and seeing dentists at their work. I was exposed to all the instruments and machines that were used on patients and their purposes. I learned the anatomy of the mouth and a tooth. I learned that oral hygiene was essential for a person’s health. Factors such as pregnancy, heart problems, age, and mental illnesses must be considered when treating a patient. I observed how the dentists dealt with all kinds of people; for instance, dentists dealt with handicapped, non-English speaking individuals. Attending to each patient is like a mystery-the dentist has to analyze a different mouth every time and figure out the diagnosis. A person may have an oral disease such as gingivitis or pemphigus.
I also assisted with staff by delivering items, such as blood, charts, medicine, etc, from one place to another. Before interning, I had to be medically cleared by getting tested for PPD and giving blood work. I was trained in HIPAA, infection control, safety procedures, and patient safety. Volunteers are required to wear a green golf shirt with the hospital logo along with their photo ID.
Having an internship at the medical center will give anybody a great experience. Since HUMC is a teaching facility, the workers there are very helpful and friendly. During my time at my internship, I was exposed to the diagnosis, symptoms, treatments of oral diseases, and the diverse group of workers.
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