Student Information

Student Name

Stephfel Love




Internship Information

Company/Organization: Hackensack Florist Inc.

Mentor(s):Peter Tournas

Topic of Internship

Communications/Customer Service

Background Information

Hackensack Florist was founded in the 1980's by a Jewish family. The family also established Bergenfield Florist in the 1980's which went out of business in 2004. Hackensack Florist gets roughly 83% of their customers from the Hackensack University Medical Center, which is located at the same intersection on Essex Street. The significant location of the florist serves as a strong foundation for business, giving the business as teady source of customers through the "slow floral seasons".

Summary of Internship

My job description states that I am an "Communictaions(Technology)Assistant". However, I spend most of my time assisting customers because of my ability to communicate well. By my 2nd day at my internship,I had already stabilized the network so that it would not need to be reset repeatedly. With my job description have already being met I learned that my work was not done. Now, I started looking for other ways to contribute to the business. This led to me finding my niche in assisting customers.

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