Student Information

Student Name

Lawrence Yu





Internship Information

Company/Organization: Mercedes Benz

Mentor(s):Dale Vanderbeck

Topic of Internship

Service Engineering - Biodiesel

Background Information

Mercedes-Benz is a German based luxury car manufacturer. It is part of the bigger company of Daimler AG. A car company thatís been around since the 1920ís, Mercedes-Benz has been on the scene for a long time. The companyís long experience shows in its fantastic cars. Mercedes-Benz manufactures luxury cars that are available all around the world with big markets in the United States, Canada, and Europe. Its mission is to be the best car company in the entire market. I always see pamphlets around the MBUSA office with this mission statement in bold across the top. Mercedes-Benz has its main headquarters in Germany. Other smaller sub-headquarters are located in the other big markets like the US. These sub-headquarters all report to the headquarter located in Germany. The company of Mercedes-Benz reports to Daimler AG. Mercedes Benz USA is organized with two buildings. One building is on top of the hill and that building is where all the business, sales, marketing, and other management reside. Then thereís the building on the bottom of the hill. This building is the service engineering department. It is here that all technicians are trained, pre-delivery inspections conducted, parts shipped and handled, new technology developed, and repairs made. The building on top of the hill gives all the orders in the end. All the big managers are there. The service engineering department reports to the CEO building. Then the CEO building reports to Germany. In general though, service engineering handles technology problems directly with Germany and the CEO building handles statistics and sales performance among other things.

Summary of Internship

This experience was a real eye opener in terms of life outside school. My mentor was really wise and had a lot of insight on life in general and it was those moments where he would impart his wisdom that I appreciated the most. I know that sounds corny but it's true. Through the internship, I found out what it's like to be in a workplace and I definitely saw some of the most beautiful cars I have ever seen. As for the skills I acquired there... I exercised my attention to detail all the time as well as my memory. (Memorizing instructions etc.) I also learned how to make records, use pivot tables, and conduct pre-delivery inspections, among other things. I learned the proper way to clean a Mercedes. If you want to see what it is like to be in an engineering field this is a good internship to choose. It'll help you make the decision of whether or not an engineering career is for you.

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